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The Hotel Chalet at The Choo Choo | Hotel in Chattanooga

| 9.4 (1598 Reviews) |   Pet Friendly  1 Bathroom
Downtown Chattanooga Hotel | The Hotel Chalet at The Choo Choo

Hotel in Downtown Chattanooga, Chattanooga

Beaux Arts hotel with a 24-hour front desk and a coffee shop
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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92 Choo Choo Ave, Chattanooga, 37408, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Bathrobes
  • Designer toiletries
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Towels
  • Bathtub or shower
  • Hair dryer
Bedroom
  • Hypo-allergenic bedding
  • Heating
  • Frette Italian sheets
  • Premium bedding
  • Bed sheets
  • Air conditioning
  • Laptop-friendly workspace
  • Free local calls
  • Laptop-compatible safe
  • Free long-distance calls
  • Restaurant dining guide
  • Guidebooks/recommendations
  • Phone
  • Free international calls
  • Connecting rooms available
Breakfast
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 4.00-12.00 for adults and USD 4.00-12.00 for children
  • 1 poolside bar and 1 bar
  • Electric kettle
  • Minibar
  • Free tea bags/instant coffee
Parking
  • Wheelchair-accessible parking and van parking available
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
Accessibility
  • 2 on-site accessible parking spaces
  • Hand-held showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Elevator
  • Elevator door width (inches): 52
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Hardwood flooring in public areas
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • Segway rentals/tours
  • Scooter/moped rentals
  • Hiking/biking trails
  • Bicycle rentals
  • Skydiving
  • Zoo
  • Rock climbing
  • Cave exploring
  • Mountain biking
  • Health/beauty spa
  • Outdoor pool
  • Helicopter/airplane tours
  • Bicycle tour information
Entertainment
  • 55-inch Smart TV
  • Netflix
  • Hulu
  • First-run movies
  • Digital channels
  • Streaming services
  • iPod dock
  • Pay movies
General
  • Conference center (3200 square feet of space)
  • Meeting rooms - 2
  • Banquet hall
  • Ballroom
  • Elevator
  • Water dispenser
  • English
  • Spanish
  • Romance packages available
  • Renovated entire property - October 2023
  • Designated smoking areas (fines apply)
Guest Services
  • Outdoor pool
  • Snack bar/deli
  • Fence around the pool
  • Pool gate
  • Change of bedsheets (on request)
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Tour/ticket assistance
  • Daily housekeeping
  • Change of towels (on request)
  • Wedding services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Picnic area
  • Nature reserve
  • Outdoor entertainment area
  • Firepit
  • Pool sun loungers
  • Outdoor furniture
  • Pool umbrellas

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 3:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for to-go breakfast: approximately usd 4.00 to 12.00 for adults, and usd 4.00 to 12.00 for children uncovered self parking fee: usd 20 per night (in/out privileges) pet deposit: usd 50.00 per stay pet fee: usd 50 per accommodation, per stay plus usd 150.00 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 50 per accommodation, per stay, plus a one-time cleaning fee of usd 150.00 and a deposit of usd 50.00 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

LaQuitta
Sep 30, 2025 12:08:02 AM
Review Score:   8
Summary: The staff was very friendly and had great customer service. The set was amazing, the room was very clean but it had funny smell, not stinky or dirty just needs fresh air or more ventilation to come through. Also the room dose not have a microwave so if you bring food back to the room might have to check with front desk to warm it up. Also the train car does not provide good outside noise cancellation as we could hear other families early in the morning playing an hitting the outside of train car. But over all I would rate the room an experience a 8/10 it was my birthday weekend an we dined at Henne and went to Rock City.
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Room Arrangement

Room Info Facilities
Deluxe Room Sleeper
Room Size: 300 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Room Sleeper

General

Ping - 8, Number of living rooms 0, Hardwood flooring in room, Portable fan, Number of bedrooms - 1, Square meters - 28, Sofa bed, Square feet - 300, Extra bed count 1, Heated floor, Number of bathrooms - 1, Private bathroom, Location - ground floor, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Suite MacArthur
Room Size: 700 square feet m2
2 King Bed and Double Sofa Bed
Suite MacArthur

General

Square feet - 700, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 1, Sofa bed, Wet bar, Extra bed count 1, Number of bathrooms - 2, Ping - 20, Heated floor, Square meters - 65, Private bathroom, Location - ground floor, Separate sitting area, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Chalet Suite
Room Size: 700 square feet m2
2 Double Sofa Bed and King Bed
Chalet Suite

General

Square feet - 700, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 0, Sofa bed, Wet bar, Location - top floor, Extra bed count 1, Number of bathrooms - 2, Ping - 20, Square meters - 65, Private bathroom, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Chalet King Accessible
Room Size: 350 square feet m2
1 King Bed
Chalet King Accessible

General

Number of living rooms 0, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Private bathroom, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Chalet Suite Accessible
Room Size: 700 square feet m2
1 King Bed
Chalet Suite Accessible

General

Square feet - 700, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 1, Sofa bed, Wet bar, Location - top floor, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 2, Ping - 20, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 65, Portable shower seat, Private bathroom, Separate sitting area, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Chalet 2 Queen Beds
Room Size: 350 square feet m2
2 Queen Beds
Chalet 2 Queen Beds

General

Number of living rooms 0, Private bathroom, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Chalet 2 Queen Beds Accessible
Room Size: 350 square feet m2
2 Queen Beds
Chalet 2 Queen Beds Accessible

General

Number of living rooms 0, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Private bathroom, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Chalet King
Room Size: 350 square feet m2
1 King Bed
Chalet King

General

Number of living rooms 0, Private bathroom, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1, Ping - 10

FAQ's

Is this Downtown Chattanooga hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Chattanooga hotel have a swimming pool?

Yes, this Downtown Chattanooga hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Chattanooga hotel?

Best-rates for the Downtown Chattanooga hotel starts from $157 per night with includes Sports/Activities, Wellness Facilities, Breakfast, Kitchen, Parking, Pool, Balcony/Terrace, Bedding/Linens, Bar, Guest Services, Fireplace/Heating, Pet Friendly, Wheelchair Accessible, Accessibility, Toiletries, Barbecue/Outdoor Cooking, Restaurant, Entertainment, Child Friendly, Internet, Air Conditioner, Designated Smoking Area, Business Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Downtown Chattanooga hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Chattanooga hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Chattanooga hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Chattanooga hotel?

Based on the information reported by the owner or manager, the Downtown Chattanooga hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Chattanooga hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Chattanooga hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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